Debtor Services

People find themselves in debt for many different reasons. Optimum Recoveries is a professional debt collection company, experienced in working with people in difficult circumstances to resolve their unpaid accounts with us.

Whatever your situation, our Account Managers can discuss options available to you, and help identify a mutually agreeable solution to repay the outstanding debt.

Below are some frequently asked questions about Optimum Recoveries that may assist you.

For further information contact your Account Manager (your Account Managers contact details will be at the base of any letter that you have received from us) or phone 07 3166 8888

How to Pay Your Account

Direct Deposit  
Payments can be deposited directly to Optimum Recoveries bank account, either by:

• EFT: using your existing internet banking arrangement, or
• By visiting any ANZ Bank branch and quoting the following account details;

Bank	ANZ
Branch	Morningside, Queensland
Acct Name	Optimum Recoveries Pty Ltd Trust Account
BSB No	014 253
Acct No:	901 371 319

Please be sure to quote your Optimum Recoveries reference number to ensure correct allocation to your account. Failure to include a reference number may result in payment being recorded incorrectly.

Cheque or Money Order
You can post your cheque or money order made payable to:
Optimum Recoveries to: Level 18, 333 Ann Street, Brisbane QLD 4000
Please quote your Optimum Recoveries reference number & name to ensure correct allocation to your account

Note: It is your responsibility to ensure you have sufficient funds in your account prior to issuing cheques to Optimum Recoveries. Dishonoured cheques will incur a fee of $35.00 for each dishonour, payable by the issuer of the cheque. Your banking institution will also charge you fees. If a cheque is dishonoured the creditor may list these details with a Credit Reporting Agency – this information will stay on your credit file for a period of five years and impact your future credit.)

You can also pay direct to your creditor using any of their authorised payment methods.